All products will leave our warehouse for shipment 24 hours after the order is placed. Orders placed on Saturday, Sunday or on public holidays will be shipped out the following business day.

We will use USPS and UPS for domestic orders,and the cost of shipping will depend upon the shipping destination. For international orders, USPS will be the sole shipping carrier, and the cost of shipping is US$ 24.95 for the first product and an additional US$ 2.60 for each product ordered.

We will only accept unopened JIVA™  canister(s) and bottle(s) for refund. Please send the unopened canister back within 30 days of purchase with receipt, and we will refund the purchase cost.